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- ISSN: 2333-2581
- Modern Environmental Science and Engineering
Transposing Information Theory From Engineering to Public Administration: Meta-Analysis on Noise in the Communication of the Brazilian Government
Abstract: Transparency in public communication is, in theory, an integral part of state management with a participatory profile. Fundamental to the consolidation of the democratic regime, it is one of the desirable attributes for greater effectiveness of social control and accountability. One of the main properties of transparent communication is the integrity of information in relation to the data source. According to the general Information Theory system of Shannon and Weaver, the distortions in the original message (which, when altered, cease to be integral) are caused by noise. This article applies this general system, originally built in the area of communication and electronic engineering, to organizational communication and its semantic aspect, based on previous works that used similar adaptations. The goal is to provide methodological support to analyze what has been published by other Brazilian authors that deal with public administration in relation to barriers to transparency and, therefore, noise, framing the results with a meta-analysis strategy. The research gathered 70 articles available in the Spell electronic library database, since the Access to Information Law came into effect in 2012 in Brazil, for the performance of Content Analysis. The frequency of concepts led to the classification of four thematic categories of noise: insufficient availability, difficult accessibility, selective disclosure and impaired decoding. The categorization and proposed analysis can be used in future works on public management or organizational communication, based on the transposed model of engineering.
Key words: information theory, noise, transparency, organizational communication
