Evaluation of Public Transportation of Buses in a Medium-Sized Brazilian City

2. School of Architecture and Urbanism of Meridional College (IMED), Group of Studies and Research on Urban Mobility (NEPMOUR), Passo Fundo/RS, Brazil

Abstract: The United Nations (UN) points out guidelines for the development of actions aimed at urban sustainability, prioritizing the use of public transport (buses). Urban mobility is universally faced with precarious quality in the provision of public transport services. The general objective of this manuscript is to evaluate the opinion of the population on the service provided by public transport companies (buses) in the city of Passo Fundo - RS (Brazil). The methodology employed aims to quantify the responses using the Likert scale, for mathematical modeling of the normal distribution calculations and obtaining the mean of the independent variables. The results obtained demonstrate the population’s perception of urban public transport in the city of Passo Fundo and can assist in the elaboration of public policies and improvements in the quality of transport and road infrastructure.