Small Business Processes: The Utilization of Management Techniques and Theories

Lucinda Parmer
(University of Houston-Downtown, USA)

Abstract: The purpose of this qualitative study is to analyze management techniques, and theories that are more commonly practiced in big businesses, and examine how these management techniques, and theories can be carried over to small business structures as to benefit in the overall success of the business. The management techniques and theories which are examined include organizational learning processes, development theory, conflict management strategies, knowledge management, organizational transformation, effective leadership, collaborative learning, innovation evaluation, and the balanced scorecard method. Small business owners of today need to take on a big business mindset in order to gain a competitive edge the marketplace.

Key words: management techniques; small business processes

JEL codes: M10, M12