• ISSN: 2155-7950
  • Journal of Business and Economics

The Use of Performance Indicators as a Tool to Support Supplier Management in Large Companies in the Metal-mechanic
Sector of Santa Catarina

Narjara Goerttmann1, Diego Milnitz2, Maria Eduarda Silva3, Luene Tamara Martins3

(1. Fundação Universidade Regional de Blumenau, Brazil; 2. Universidade Federal do Paraná, Brazil; 3. Sinergia College, Brazil)

Abstract: This article aims to analyze the use of performance indicators in the evaluation of suppliers in large companies in the Metal-Mechanical sector of Santa Catarina and their impact on the relationships between the companies involved. Firstly, a theoretical review was performed showing the importance of the supplier throughout all the production chain and then reports the results, which were collected from field research in a sample of 41 companies. With the results, it was possible to verify the number of indicators that companies usually use, which indicators are considered most important, and which improvements were perceived with this supplier evaluation tool.

Key words: metal-mechanical sector, suppliers, performance indicators

JEL codes: M

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