Nowadays Booking in Czech Restaurant

Abstract: Reservation of tables in a restaurant or other gastronomic properties is elementary condition for ensuring that breakfast, lunch or dinner can begin without any complications or inconveniences. In the past and still nowadays, the only way to book a table in a restaurant was by the phone call or personal visit. Over time, the possibility of booking via e-mail has logically increased. In the context of modern approaches and in order to meet the simplicity, automaticity and comfort of the client, implementation and using of various reservation system is main goal today.

Key words: on-line, booking, e-mail, no show, POS

JEL codes: M15, M31, M37