Methodology for Organizational Gain in Project Management Maturity

Abstract: The analysis and diagnosis of the maturity level in project management in an organization is an important action to improve its processes in this area. the obtained diagnosis is the starting point for improving the maturity level in this organization. with it, it is possible to apply improvement actions, which need to be considered and prioritized so that the process of gaining maturity is as fast and productive as possible. the process explained in this paper has three steps. the first one is the diagnosis of the company’s maturity level. the second one is the analysis of the causes that led the organization to have that degree of maturity. and, finally, the last step is the enumeration of actions to mitigate the identified causes. it is expected that with this methodology the company will gain maturity in project management. in addition to this proposed methodology, the work carries out a case study to show the effectiveness of the proposed process. the results obtained in the case study show that the proposed methodology contributes decisively to the gain of maturity in project management.

Key words: project management; maturity in project management; Ishikawa diagram

JEL code: L