Charbel Chedrawi, May Sayegh

(Saint Joseph University, Lebanon)

 

 

Abstract: The present study seeks to identify the relationship involved between information and communications technology (ICT) and the adoption of new management tools, modernization and reorganization. Using data from the National Archives Centre, we present the attitudes of upper and middle managers in the organization based on Mintzberg’s studies on innovation, the role of leaders facing resistance and organizational changes. The results show that ICT significantly affect important elements in all structural dimensions, especially the key people management. More generally, the results suggest that ICT is correlated with the internal environment of the company.

 

 

Key words: middle managers; ICT; organizational changes; National Archives Centre

JEL code: O380