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Humanities
- ISSN: 2155-7993
- Journal of Modern Education Review
Issues Related Emergency Hospital Visit for Foreign-Residents: Consideration about Medical Care Support Systems of Foreign-Residents in Public Health
Shigeki Tatsukawa, Nanae Shintani
(Faculty of Health Science, Naragakuen University, Japan)
Abstract: This study aims to find “Issues related emergency hospital visit for Foreign-Residents” in Japan from a viewpoint of tourism-industry and categorize into Major/Secondary-items by Affinity-Diagram for further consideration about Medical Care Support Systems of Foreign-Residents.
18 people from tourism-industry were collected and made 61 labels about “issues related emergency hospital visit for Foreign-Residents” in A prefecture. And those were categorized into 3 Major and 17 Secondary-items “I: Lack of preparations on the hospital-side (1: Lack of Multilanguage-displays in Hospital, 2: Lack of hospitalities, 3: Lack of knowledge about religions, 4: Language-barriers between hospital-staff and foreign patients)”, “Ⅱ: Lack of preparations on the employer-side (5: Necessary information about insurance, 6: Necessary information about hospital locations, 7: Necessary information about hospital systems, 8: Necessary information about transportation systems to hospitals, 9: Lack of skills about First-Aid, 10: Necessary information about repatriations, 11: Lack of information about foreign patients background)”, and “Ⅲ: Lack of preparations on the public-side (12: Lack of medical information centers in public-space, 13: Lack of wheel-chair rental service in public-space, 14: Lack of professional medical interpreting service, 15: Lack of Multilanguage-displays in public-space, 16: Lack of skills about First-Aid in public-space, and 17: Language-barriers between Emergency-Medical-Technicians and foreign patients)”.
We came to reach of understanding “Lack of preparation on the hospital-side, the employer-side, and the public-side”. By those Major and Secondary-items, there are several characteristic items which tourism-industry can only see. Moreover, it is very important for Occupational Health Nurse, Public health nurse and hospitals to have the cooperation for supporting Foreign-Residents to avoid the difficulties in communication at hospitals for further consideration about Medical Care Support Systems of Foreign-Residents. It could also be important for Public Health Nurse and Immigration Office to have the cooperation for its support. It is necessary to clarify these strategies about the Medical Care Support System for further consideration as well.
Key words: foreign-residents, public health, emergency hospital visit, medical care support system
